Privacy Policy

1. Introduction

JobBlueLink, Inc. ("JobBlueLink", "we," "us," or "our") is a social network and a marketplace platform dedicated to helping people get jobs and assisting employers in finding great candidates. This Privacy Policy describes our practices regarding the personal information ("Personal Data") we collect from users through our websites, mobile applications, and related services (collectively, the "Service").

Our Service connects businesses ("Customers" or "you") with a network of job seekers ("Users" or "you"). We value the trust you place in us when sharing your information and are committed to maintaining that trust by being transparent about our data practices.

2. Information We Collect

We collect Personal Data in three primary ways: (1) information you provide directly; (2) information we collect automatically when you use our Service; and (3) information we receive from third parties.

A. Information You Provide

The specific Personal Data we collect from you depends on how you interact with our Service:

Job Seeker Account Data
When you sign up as a User, we collect data necessary to create your account, such as your name, email address, phone number, zip code, and password.
Profile, Resume, and Video Information
To help you find employment, we collect your professional title, work history, skills, education, and resume. We also collect photographs and video content you provide, such as self-introduction videos or headshots for our AI portrait services. Depending on your settings, your profile may be visible to your connections, recruiters, all JobBlueLink members, or the general public (including off-site search engines). Where applicable, we also collect demographic data (such as gender or race) if you choose to provide it for diversity initiatives, especially when an employer optionally requests it.
Customer/Employer Data
If you act as a customer, we collect information needed to open an account, promote job listings, and process payments. This includes business verification documents and contact details for your employees managing the account.
Connections and Network
You can build your network by connecting with colleagues, contractors, and mentors. We collect data regarding who you connect with, follow, or invite to the platform. If you choose to sync your device's contacts to find colleagues on JobBlueLink, we will securely store and use that data to suggest connections.
Payment and Identity Verification
To coordinate payments for work performed or to charge for services, authorized third parties collect financial data, including bank account numbers, credit card numbers, and government IDs (e.g., driver's license or passport). We do not store full credit card numbers directly.
Communications
We collect the content of any messages you send to us (feedback, support inquiries) or to other users via our platform.

B. Information We Collect When You Use Our Services

When you visit our website, use our platform, communicate with our support with chat/chatbot, post comments on our platform or use our mobile apps, we collect specific usage data and information:

Activity Data
We record which areas of the Site you visit, the time spent on pages, jobs viewed, and interactions with features (clicks, scrolls, hovers). This includes information such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or service you were using before interacting with our services.
Online Community
When you create a public profile, participate in our events or services, or post in our online communities, you consent to the collection and disclosure of your information to other users of our websites and communities. The information contained in your posting will be stored on our servers and shared with other users who have access to the community.
Device Information
We collect technical details about the device you use, including IP address, device IDs, operating system, browser type, and crash reports.
Location Information
We collect location data in two ways:
- Coarse Location: We derive approximate location (city/state) from your IP address to provide relevant job listings.
- Precise Location (GPS): With your explicit consent, we collect precise GPS location data via our mobile application. This is used to confirm your arrival and departure from jobs, ensure timekeeping accuracy, and notify you of nearby job opportunities. You may prevent this via your phone settings, though it may limit functionality such as receiving location-based job notifications.
Google Maps
Our Service includes the use of Google Maps features and content. Your use of Google Maps features and content is subject to the then-current versions of the: (1) Google Maps/Google Earth Additional Terms of Service; and (2) Google Privacy Policy.
Direct Messaging
We provide messaging features so you can communicate directly with other members, contractors, and employers. We collect and process the content of these messages to deliver them, display them to you, and protect our members from spam, harassment, and malicious links.
Communicating with Us
We also retain information on your behalf, such as the Personal Data described above and any information that you submit to us through email, online support ticket, or phone call. We will collect your name and email address, any other information to verify you, as well as any other content included in the email to send you a reply.

C. Information from Third Parties

We may combine information we collect with data from outside sources:

From Other Users
We may receive information about you from referrals or if a customer provides feedback or ratings on your work performance.
From Public Sources
We may collect information from publicly or commercially available sources to enhance our understanding of our users.
Authentication Partners
If you log in via a third-party service (e.g., Google, Facebook, Apple), we collect authentication tokens and profile information authorized by that service.

D. Retention of Your Information

We may combine information we collect with data from outside sources:

Account & Identity Data

Data Category	Account management data (Login credentials, permissions, actions, change logs, account creation date.)
Use	Collect, analyze, process, and store data.
Primary Purpose	Security, access control, contract administration.
Legal Basis	Performance of contract. Legitimate interest for security/fraud prevention.
Retention Period	Account lifetime + 4 Years.

Data Category	Identity documents (Gov ID, metadata, selfie for liveness check.)
Use	Collected in limited circumstances (appeals).
Primary Purpose	Identity verification, fraud prevention.
Legal Basis	Legitimate Interest (Fraud prevention); Consent (if biometric).
Retention Period	Delete immediately after verification (Best practice).

Data Category	Authentication data (SSO - Google/Apple/Microsoft, profile picture URL)
Use	Store data from 3rd party.
Primary Purpose	Authenticate user, streamline sign-in.
Legal Basis	Legitimate Interest (User convenience).
Retention Period	Account lifetime, or until unlinked.

Data Category	Authentication data (Token sharing with 3rd parties)
Use	Share token.
Primary Purpose	Verify valid account holder status.
Legal Basis	Consent.
Retention Period	Account lifetime, or until unlinked.

Activity, Device, & Location Data

Data Category	Activity data (Clicks, scrolls, interactions, labels, time on page, search history, interaction logs.)
Use	Collect, analyze, process, store (including automated/real-time).
Primary Purpose	Fraud prevention, service improvement, relevant listings.
Legal Basis	Legitimate interest (security/analytics). Performance of contract (spam prevention).
Retention Period	2 Years (Rolling).

Data Category	Device information (IP, User Agent, device name, device OS, browser type, crash reports.)
Use	Process and store.
Primary Purpose	Security, fraud prevention, debugging, local job relevance.
Legal Basis	Legitimate interest (security/service relevance).
Retention Period	1 Year.

Data Category	Location data (GPS coordinates (lat/long))
Use	Precise collected but not stored against account.
Primary Purpose	Relevant listings, gig verification. Hiring verification. First day go to work.
Legal Basis	Consent (for precise). Legitimate interest (coarse).
Retention Period	Ephemeral (deleted immediately after processing).

Data Category	Location Data (Coarse: Zip code, city, state, Derived from IP)
Use	Coarse stored.
Primary Purpose	Regional job matching.
Legal Basis	Legitimate interest.
Retention Period	Account lifetime.

Data Category	API Data (Generated via site use)
Use	Collect, analyze, store.
Primary Purpose	Fraud prevention, service improvement.
Legal Basis	Legitimate interest.
Retention Period	1 Year.

Data Category	Scheduling information (Availability, calendar responses)
Use	Process and store.
Primary Purpose	Facilitate interviews.
Legal Basis	Performance of contract.
Retention Period	Account lifetime + 1 year (for dispute resolution).

Data Category	User feedback & satisfaction (Ratings, text feedback)
Use	Process, monitor, analyze.
Primary Purpose	Improve services.
Legal Basis	Legitimate interest.
Retention Period	Account lifetime.

Communication & Messaging Data

Data Category	Contact information (Name, phone, email, address)
Use	Process and store.
Primary Purpose	Service delivery, marketing, legal notice.
Legal Basis	Contract performance. Legitimate interest (marketing/fraud). Consent (Job alerts).
Retention Period	Account lifetime + 4 Years. Marketing data: Until opt-out + suppression list retention.

Data Category	Communication data (Chatbots, 3rd party apps, calls/SMS, Chatbot logs, support tickets, emails to JobBlueLink.)
Use	Analyze, process, profile, store.
Primary Purpose	Facilitate application, marketing, and service improvement. Support resolution.
Legal Basis	Legitimate interest. Consent (specifically for SMS under TCPA and call recording).
Retention Period	Account lifetime. (Call recordings: Retain max 2 years unless litigation hold applies).

Data Category	Messaging data (On-site messages, ATS, Relay Service)
Use	Process, monitor, store, analyze (automated).
Primary Purpose	Safety monitoring, quality control, fraud/spam prevention, feature improvement.
Legal Basis	Legitimate interest (security). Contract performance.
Retention Period	4 Years.

Data Category	Telephone data (Relay service logs - call duration/answered status, Consent Records.)
Use	Process and store (no recording).
Primary Purpose	Facilitate contact/interviews. Dispute resolution, TCPA compliance.
Legal Basis	Contract performance. Legitimate interest.
Retention Period	5 Years.

Data Category	Communication data (Job Seeker-to-Job Seeker community/forum posts, replies, public comments.)
Use	Analyze, process, profile, store.
Primary Purpose	Community engagement, knowledge sharing. Fraud, abuse, and harassment prevention.
Legal Basis	Legitimate interest (safety).
Retention Period	36 months (as listed) – minimized period for community content.

Data Category	Profile data (Searchable/Public)
Use	Store, process, analyze.
Primary Purpose	Job finding, employer invitations.
Legal Basis	Performance of contract. Legitimate interest.
Retention Period	Account lifetime.

Data Category	Profile data (Non-Searchable/Private)
Use	Store, process, analyze.
Primary Purpose	Job finding (at direction).
Legal Basis	Performance of contract.
Retention Period	Account lifetime.

Job Seeker Specific Data

Data Category	Application data (Resume, activity, interview participation, cover letter, application status history.)
Use	Process and store (sometimes on behalf of Employer).
Primary Purpose	Facilitate application.
Legal Basis	Performance of contract.
Retention Period	3 years.

Data Category	Application screening data (Screener answers)
Use	Pass to employer; analyze.
Primary Purpose	Improve services and application process.
Legal Basis	Performance of contract.
Retention Period	Account lifetime.

Data Category	Demographic data (Race, gender, LGBTQ+, disability)
Use	Collect and analyze (aggregate).
Primary Purpose	Diversity monitoring, algorithmic fairness (bias auditing).
Legal Basis	Explicit Consent.
Retention Period	3 years or until consent withdrawn. (Aggregate data may be kept indefinitely).

Data Category	Rich Media Data (Profile photos, videos, AI-reshaped portraits.)
Use	Record, store, share with employers.
Primary Purpose	Enhance application/profile, matching.
Legal Basis	Explicit Consent.
Retention Period	Max 3 years after last interaction.

Data Category	Mock Interviews Data (Video recording, transcript, AI score.)
Use	Collect, analyze, process (automated scoring).
Primary Purpose	Provide feedback/scoring, skill improvement.
Legal Basis	Consent.
Retention Period	2 years (Reasonable for training data relevance).

Data Category	Disposition data (Hiring status, interview outcome)
Use	Collect, store, analyze.
Primary Purpose	Awards/badges, status updates, site improvement.
Legal Basis	Legitimate interest.
Retention Period	3 years.

Employer Specific Data

Data Category	Business/Verification info (EIN, utility bill, biometrics via 3rd party, business registration documents.)
Use	Verify legitimacy.
Primary Purpose	Fraud prevention, KYB (Know Your Business), market analysis.
Legal Basis	Legitimate interest. Legal obligation.
Retention Period	Verification docs: Deleted after verification. Billing info: Account lifetime + 7 years (Tax/Audit).

Data Category	Video recordings (Interviews on Hiring Platform)
Use	Process (record, transcribe, score).
Primary Purpose	Facilitate interviews.
Legal Basis	Contract performance (Processor role).
Retention Period	1 year per Employer instruction (Processor). If JobBlueLink is Controller: Max 3 years (BIPA).

Data Category	Rich media content (Business videos/pictures)
Use	Store and display.
Primary Purpose	Enhance job listings/branding.
Legal Basis	Consent. Legitimate interest.
Retention Period	Account lifetime.

Financial & Transactional Data

Data Category	Payment information (Card details, verification data, transaction logs, billing address, last 4 digits of card)
Use	Collect to facilitate payment (no full card storage).
Primary Purpose	Effect payment, identity verification, legal compliance, tax reporting, refunds, audit defense.
Legal Basis	Legal obligation (tax/financial). Contract performance.
Retention Period	7 years (Standard IRS/tax audit requirement in the US).

Non-User & Third-Party Data

Data Category	Profile information (Purchased resumes)
Use	Store and analyze.
Primary Purpose	Identify prospects/marketing, candidate sourcing.
Legal Basis	Legitimate interest. (CCPA: Right to Opt-Out of Sale/Sharing applies).
Retention Period	Until deleted by user or 12 months if inactive.

Data Category	Business lead information (Purchased contact details)
Use	Contact leads.
Primary Purpose	B2B Marketing.
Legal Basis	Legitimate interest.
Retention Period	Until purpose fulfilled or opt-out.

Data Category	Disposition data (From employers about non-users)
Use	Collect with peripheral ID.
Primary Purpose	Assess recommendation accuracy.
Legal Basis	Legitimate interest.
Retention Period	Not retained (Peripheral ID only).

3. How We Use Your Information

We use your data to provide our Service, facilitate relationships between users, and ensure safety.

Service Provision and Improvement

Operations: We use your data to maintain your account, verify your identity, process payments, and send administrative notifications.
Personalization: We use your history and preferences to personalize the jobs displayed to you and to improve our search algorithms.
AI and Automated Processing: We use statistical models and artificial intelligence ("AI"), including Large Language Models (LLMs) such as Gemini, to:
- Profile Boosting: Analyze your resume and profile data to suggest improvements, highlight skills, and optimize your visibility to Employers.
- Portrait Reshaping: Process the photographs you upload using AI to reshape or enhance portraits for professional presentation on your profile.
- Matching: Match Job Seekers with Employers, provide candidate highlights, and offer personalized outreach messages.
- Screening: Assist Employers in screening applications based on their criteria.
Research: We use data to test new products, services and features and to conduct market analysis.

Facilitating User Relationships

Job Connections: If you are a User, we share your profile data (including photo and contact info) with Customers to communicate job acceptance and ensure timekeeping accuracy.
Communication Services: We facilitate contact between Employers and Job Seekers through our platform, which may include using masked telephone numbers or relay services.
Feed Recommendations: We use your interactions (what you like, comment on, and who you follow) to tailor your news feed, showing you the most relevant industry discussions, safety alerts, and trade news.
Connection Suggestions: We use your profile data, location, and existing network to suggest other professionals, contractors, or groups you may want to connect with.
Industry Insights: We may use aggregated, anonymized social data to generate industry insights (e.g., "Top emerging skills in construction" or "Most discussed safety protocols this week").

Marketing and Advertising

Promotions: We use your activity data to improve our ad targeting and measurement, ensuring you see ads relevant to your interests.
Communication: We may send you promotional emails or text messages regarding new opportunities, subject to your opt-out preferences.

Safety and Security

Fraud Prevention: We use device and activity data to detect and resolve fraud, security concerns, or spam.
Legal Compliance: We process data to comply with legal obligations, such as financial reporting and responding to subpoenas.

4. How We Share Your Information

We share your Personal Data only as described below. We do not sell your Personal Data in the traditional sense.

1
With Customers (Employers)
When you apply for a job or set your profile to "Employers can find you," we share your resume, profile (including AI-enhanced photos and self-intro videos), and application data with Employers.
2
With Service Providers
We share data with authorized vendors who perform services on our behalf, including payment processing, web hosting (e.g., AWS, GCP), customer support, analytics, and AI processing providers (e.g., for profile boosting and image reshaping).
3
Corporate Transactions
If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4
Legal Reasons
We may disclose information if we believe it is necessary to comply with a valid legal process, enforce our Terms of Service, or protect the safety of our users and the public.
5
Mobile Phone Data Restriction
We will not share your mobile phone information, including text messaging opt-in data, with third parties or affiliates for their marketing or promotional purposes.

5. Your Rights and Choices

You have control over your data. Depending on your location, you may exercise the following rights:

General User Rights

•Access and Correction: You can view and edit your account information directly through the Service.
•Account Deactivation: You may deactivate your account by contacting support, which will restrict access to the Service.
•Opt-Out of Marketing: You may unsubscribe from promotional emails via the link provided in the email or by replying "STOP" to SMS messages.
•Location Settings: You may turn off location services on your mobile device at any time to prevent us from collecting GPS data.
•Visibility Settings: You can choose whether your profile, posts, and connection list are visible to the public, all JobBlueLink members, or only your direct connections.
•Group Privacy: You can choose to join public groups or private/invite-only trade communities.
•Blocking and Muting: You can block or mute other members at any time to prevent them from contacting you or seeing your updates.
•Content Deletion: You can edit or delete your posts, comments, and messages at any time. However, please note that if others have copied or shared your content before you deleted it, those copies may remain visible.

United States Privacy Rights (CCPA/CPRA and State Laws)

Residents of states including California, Colorado, Connecticut, Texas, Virginia, and others have specific rights:

• Right to Know: You may request details about the categories of Personal Data we collect, sources, business purposes, and specific pieces of data.
• Right to Delete: You may request that we delete your Personal Data, subject to exceptions (e.g., legal obligations, transaction completion).
• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" of your data or the "sharing" of data for cross-context behavioral advertising.
• Right to Limit Sensitive Data: You may limit the use of sensitive personal information (such as precise geolocation) to only what is necessary for the Service.
• Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise these rights, please submit a request via our Data Request Form or contact our Legal Department. We will verify your identity before processing the request.

6. Cookies and Tracking Technologies Policy

JobBlueLink uses cookies, web beacons, mobile identifiers, and similar technologies (collectively "cookies") to improve Site performance, enhance security and user experience, understand usage of services, provide personalized content, and show you relevant advertising.

What Are Cookies?

Cookies are text-only pieces of information transferred to your device's hard drive. They allow the Site to remember important information, such as your login status or preferences.

Categories of Cookes We Use

Category	Purpose
Strictly Necessary	Essential for the Site to function and for security and fraud prevention. You cannot turn these off. Used to determine whether you've signed in to the services and to keep you signed in during visits as you access different pages.
Performance & Analytics	Used to analyze user activity (e.g., pages visited, search patterns) to improve functionality and user experience.
Functional	Allow us to remember your preferences (e.g., language, recent searches) to make the Site more convenient.
Targeting & Advertising	Used by us and third-party partners to display relevant ads to you on other sites and measure ad performance.

Targeting Cookies

•We may work with third parties (including our affiliates) to provide you with personalized and non-personalized advertising (collectively "ad partners").
•We may use cookies (both on and off our services), which may include data from our ad partners, to help deliver ads to you.
•We work with third parties, such as Google Analytics, to enable analytics services that use the cookies set on your device to measure the performance of advertising and track traffic to our services generally. We may have also implemented Google Analytics Demographics and Interest Reporting, which categorizes cookie data so that we and our ad partners can better deliver ads that are relevant and useful to you on our services and various websites across the internet. In addition, a cookie on some of our affiliates, partners, or employer clients' sites may provide us and/or our affiliates with aggregate data about the number of applications submitted to those sites by users of our services.

Your Choices

You can control cookies through your browser settings or our Cookie Consent Manager. Note that rejecting non-essential cookies may affect Site functionality. We do not respond to browser "Do Not Track" (DNT) signals.

7. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will take commercially reasonable steps to delete it.

8. Security

We use reasonable security measures to protect your Personal Data against loss, misuse, and unauthorized access. We perform regular vulnerability assessments. However, no transmission method over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may revise this policy from time to time. If we make material changes, we will notify you by email or by prominently posting notice on our website. Changes to this Privacy Policy will be effective on the Effective Date reflected at the top of this page. Your continued use of the Service after changes are effective constitutes your acceptance of the new policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

JobBlueLink Legal Department

65 Challenger Road, Suite 430

Ridgefield Park, NJ 07660, U.S.A.

privacy@jobbluelink.com jobbluelink.com/help

Last Updated: April 1, 2026

1. Introduction

2. Information We Collect

A. Information You Provide

The specific Personal Data we collect from you depends on how you interact with our Service:

Job Seeker Account Data
When you sign up as a User, we collect data necessary to create your account, such as your name, email address, phone number, zip code, and password.
Profile, Resume, and Video Information
To help you find employment, we collect your professional title, work history, skills, education, and resume. We also collect photographs and video content you provide, such as self-introduction videos or headshots for our AI portrait services. Depending on your settings, your profile may be visible to your connections, recruiters, all JobBlueLink members, or the general public (including off-site search engines). Where applicable, we also collect demographic data (such as gender or race) if you choose to provide it for diversity initiatives, especially when an employer optionally requests it.
Customer/Employer Data
If you act as a customer, we collect information needed to open an account, promote job listings, and process payments. This includes business verification documents and contact details for your employees managing the account.
Connections and Network
You can build your network by connecting with colleagues, contractors, and mentors. We collect data regarding who you connect with, follow, or invite to the platform. If you choose to sync your device's contacts to find colleagues on JobBlueLink, we will securely store and use that data to suggest connections.
Payment and Identity Verification
To coordinate payments for work performed or to charge for services, authorized third parties collect financial data, including bank account numbers, credit card numbers, and government IDs (e.g., driver's license or passport). We do not store full credit card numbers directly.
Communications
We collect the content of any messages you send to us (feedback, support inquiries) or to other users via our platform.

B. Information We Collect When You Use Our Services

When you visit our website, use our platform, communicate with our support with chat/chatbot, post comments on our platform or use our mobile apps, we collect specific usage data and information:

Activity Data
We record which areas of the Site you visit, the time spent on pages, jobs viewed, and interactions with features (clicks, scrolls, hovers). This includes information such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or service you were using before interacting with our services.
Online Community
When you create a public profile, participate in our events or services, or post in our online communities, you consent to the collection and disclosure of your information to other users of our websites and communities. The information contained in your posting will be stored on our servers and shared with other users who have access to the community.
Device Information
We collect technical details about the device you use, including IP address, device IDs, operating system, browser type, and crash reports.
Location Information
We collect location data in two ways:
- Coarse Location: We derive approximate location (city/state) from your IP address to provide relevant job listings.
- Precise Location (GPS): With your explicit consent, we collect precise GPS location data via our mobile application. This is used to confirm your arrival and departure from jobs, ensure timekeeping accuracy, and notify you of nearby job opportunities. You may prevent this via your phone settings, though it may limit functionality such as receiving location-based job notifications.
Google Maps
Our Service includes the use of Google Maps features and content. Your use of Google Maps features and content is subject to the then-current versions of the: (1) Google Maps/Google Earth Additional Terms of Service; and (2) Google Privacy Policy.
Direct Messaging
We provide messaging features so you can communicate directly with other members, contractors, and employers. We collect and process the content of these messages to deliver them, display them to you, and protect our members from spam, harassment, and malicious links.
Communicating with Us
We also retain information on your behalf, such as the Personal Data described above and any information that you submit to us through email, online support ticket, or phone call. We will collect your name and email address, any other information to verify you, as well as any other content included in the email to send you a reply.

C. Information from Third Parties

We may combine information we collect with data from outside sources:

From Other Users
We may receive information about you from referrals or if a customer provides feedback or ratings on your work performance.
From Public Sources
We may collect information from publicly or commercially available sources to enhance our understanding of our users.
Authentication Partners
If you log in via a third-party service (e.g., Google, Facebook, Apple), we collect authentication tokens and profile information authorized by that service.

D. Retention of Your Information

We may combine information we collect with data from outside sources:

Account & Identity Data

Data Category	Account management data (Login credentials, permissions, actions, change logs, account creation date.)
Use	Collect, analyze, process, and store data.
Primary Purpose	Security, access control, contract administration.
Legal Basis	Performance of contract. Legitimate interest for security/fraud prevention.
Retention Period	Account lifetime + 4 Years.

Data Category	Identity documents (Gov ID, metadata, selfie for liveness check.)
Use	Collected in limited circumstances (appeals).
Primary Purpose	Identity verification, fraud prevention.
Legal Basis	Legitimate Interest (Fraud prevention); Consent (if biometric).
Retention Period	Delete immediately after verification (Best practice).

Data Category	Authentication data (SSO - Google/Apple/Microsoft, profile picture URL)
Use	Store data from 3rd party.
Primary Purpose	Authenticate user, streamline sign-in.
Legal Basis	Legitimate Interest (User convenience).
Retention Period	Account lifetime, or until unlinked.

Data Category	Authentication data (Token sharing with 3rd parties)
Use	Share token.
Primary Purpose	Verify valid account holder status.
Legal Basis	Consent.
Retention Period	Account lifetime, or until unlinked.

Activity, Device, & Location Data

Data Category	Activity data (Clicks, scrolls, interactions, labels, time on page, search history, interaction logs.)
Use	Collect, analyze, process, store (including automated/real-time).
Primary Purpose	Fraud prevention, service improvement, relevant listings.
Legal Basis	Legitimate interest (security/analytics). Performance of contract (spam prevention).
Retention Period	2 Years (Rolling).

Data Category	Device information (IP, User Agent, device name, device OS, browser type, crash reports.)
Use	Process and store.
Primary Purpose	Security, fraud prevention, debugging, local job relevance.
Legal Basis	Legitimate interest (security/service relevance).
Retention Period	1 Year.

Data Category	Location data (GPS coordinates (lat/long))
Use	Precise collected but not stored against account.
Primary Purpose	Relevant listings, gig verification. Hiring verification. First day go to work.
Legal Basis	Consent (for precise). Legitimate interest (coarse).
Retention Period	Ephemeral (deleted immediately after processing).

Data Category	Location Data (Coarse: Zip code, city, state, Derived from IP)
Use	Coarse stored.
Primary Purpose	Regional job matching.
Legal Basis	Legitimate interest.
Retention Period	Account lifetime.

Data Category	API Data (Generated via site use)
Use	Collect, analyze, store.
Primary Purpose	Fraud prevention, service improvement.
Legal Basis	Legitimate interest.
Retention Period	1 Year.

Data Category	Scheduling information (Availability, calendar responses)
Use	Process and store.
Primary Purpose	Facilitate interviews.
Legal Basis	Performance of contract.
Retention Period	Account lifetime + 1 year (for dispute resolution).

Data Category	User feedback & satisfaction (Ratings, text feedback)
Use	Process, monitor, analyze.
Primary Purpose	Improve services.
Legal Basis	Legitimate interest.
Retention Period	Account lifetime.

Communication & Messaging Data

Data Category	Contact information (Name, phone, email, address)
Use	Process and store.
Primary Purpose	Service delivery, marketing, legal notice.
Legal Basis	Contract performance. Legitimate interest (marketing/fraud). Consent (Job alerts).
Retention Period	Account lifetime + 4 Years. Marketing data: Until opt-out + suppression list retention.

Data Category	Communication data (Chatbots, 3rd party apps, calls/SMS, Chatbot logs, support tickets, emails to JobBlueLink.)
Use	Analyze, process, profile, store.
Primary Purpose	Facilitate application, marketing, and service improvement. Support resolution.
Legal Basis	Legitimate interest. Consent (specifically for SMS under TCPA and call recording).
Retention Period	Account lifetime. (Call recordings: Retain max 2 years unless litigation hold applies).

Data Category	Messaging data (On-site messages, ATS, Relay Service)
Use	Process, monitor, store, analyze (automated).
Primary Purpose	Safety monitoring, quality control, fraud/spam prevention, feature improvement.
Legal Basis	Legitimate interest (security). Contract performance.
Retention Period	4 Years.

Data Category	Telephone data (Relay service logs - call duration/answered status, Consent Records.)
Use	Process and store (no recording).
Primary Purpose	Facilitate contact/interviews. Dispute resolution, TCPA compliance.
Legal Basis	Contract performance. Legitimate interest.
Retention Period	5 Years.

Data Category	Communication data (Job Seeker-to-Job Seeker community/forum posts, replies, public comments.)
Use	Analyze, process, profile, store.
Primary Purpose	Community engagement, knowledge sharing. Fraud, abuse, and harassment prevention.
Legal Basis	Legitimate interest (safety).
Retention Period	36 months (as listed) – minimized period for community content.

Data Category	Profile data (Searchable/Public)
Use	Store, process, analyze.
Primary Purpose	Job finding, employer invitations.
Legal Basis	Performance of contract. Legitimate interest.
Retention Period	Account lifetime.

Data Category	Profile data (Non-Searchable/Private)
Use	Store, process, analyze.
Primary Purpose	Job finding (at direction).
Legal Basis	Performance of contract.
Retention Period	Account lifetime.

Job Seeker Specific Data

Data Category	Application data (Resume, activity, interview participation, cover letter, application status history.)
Use	Process and store (sometimes on behalf of Employer).
Primary Purpose	Facilitate application.
Legal Basis	Performance of contract.
Retention Period	3 years.

Data Category	Application screening data (Screener answers)
Use	Pass to employer; analyze.
Primary Purpose	Improve services and application process.
Legal Basis	Performance of contract.
Retention Period	Account lifetime.

Data Category	Demographic data (Race, gender, LGBTQ+, disability)
Use	Collect and analyze (aggregate).
Primary Purpose	Diversity monitoring, algorithmic fairness (bias auditing).
Legal Basis	Explicit Consent.
Retention Period	3 years or until consent withdrawn. (Aggregate data may be kept indefinitely).

Data Category	Rich Media Data (Profile photos, videos, AI-reshaped portraits.)
Use	Record, store, share with employers.
Primary Purpose	Enhance application/profile, matching.
Legal Basis	Explicit Consent.
Retention Period	Max 3 years after last interaction.

Data Category	Mock Interviews Data (Video recording, transcript, AI score.)
Use	Collect, analyze, process (automated scoring).
Primary Purpose	Provide feedback/scoring, skill improvement.
Legal Basis	Consent.
Retention Period	2 years (Reasonable for training data relevance).

Data Category	Disposition data (Hiring status, interview outcome)
Use	Collect, store, analyze.
Primary Purpose	Awards/badges, status updates, site improvement.
Legal Basis	Legitimate interest.
Retention Period	3 years.

Employer Specific Data

Data Category	Business/Verification info (EIN, utility bill, biometrics via 3rd party, business registration documents.)
Use	Verify legitimacy.
Primary Purpose	Fraud prevention, KYB (Know Your Business), market analysis.
Legal Basis	Legitimate interest. Legal obligation.
Retention Period	Verification docs: Deleted after verification. Billing info: Account lifetime + 7 years (Tax/Audit).

Data Category	Video recordings (Interviews on Hiring Platform)
Use	Process (record, transcribe, score).
Primary Purpose	Facilitate interviews.
Legal Basis	Contract performance (Processor role).
Retention Period	1 year per Employer instruction (Processor). If JobBlueLink is Controller: Max 3 years (BIPA).

Data Category	Rich media content (Business videos/pictures)
Use	Store and display.
Primary Purpose	Enhance job listings/branding.
Legal Basis	Consent. Legitimate interest.
Retention Period	Account lifetime.

Financial & Transactional Data

Data Category	Payment information (Card details, verification data, transaction logs, billing address, last 4 digits of card)
Use	Collect to facilitate payment (no full card storage).
Primary Purpose	Effect payment, identity verification, legal compliance, tax reporting, refunds, audit defense.
Legal Basis	Legal obligation (tax/financial). Contract performance.
Retention Period	7 years (Standard IRS/tax audit requirement in the US).

Non-User & Third-Party Data

Data Category	Profile information (Purchased resumes)
Use	Store and analyze.
Primary Purpose	Identify prospects/marketing, candidate sourcing.
Legal Basis	Legitimate interest. (CCPA: Right to Opt-Out of Sale/Sharing applies).
Retention Period	Until deleted by user or 12 months if inactive.

Data Category	Business lead information (Purchased contact details)
Use	Contact leads.
Primary Purpose	B2B Marketing.
Legal Basis	Legitimate interest.
Retention Period	Until purpose fulfilled or opt-out.

Data Category	Disposition data (From employers about non-users)
Use	Collect with peripheral ID.
Primary Purpose	Assess recommendation accuracy.
Legal Basis	Legitimate interest.
Retention Period	Not retained (Peripheral ID only).

3. How We Use Your Information

We use your data to provide our Service, facilitate relationships between users, and ensure safety.

Service Provision and Improvement

Operations: We use your data to maintain your account, verify your identity, process payments, and send administrative notifications.
Personalization: We use your history and preferences to personalize the jobs displayed to you and to improve our search algorithms.
AI and Automated Processing: We use statistical models and artificial intelligence ("AI"), including Large Language Models (LLMs) such as Gemini, to:
- Profile Boosting: Analyze your resume and profile data to suggest improvements, highlight skills, and optimize your visibility to Employers.
- Portrait Reshaping: Process the photographs you upload using AI to reshape or enhance portraits for professional presentation on your profile.
- Matching: Match Job Seekers with Employers, provide candidate highlights, and offer personalized outreach messages.
- Screening: Assist Employers in screening applications based on their criteria.
Research: We use data to test new products, services and features and to conduct market analysis.

Facilitating User Relationships

Job Connections: If you are a User, we share your profile data (including photo and contact info) with Customers to communicate job acceptance and ensure timekeeping accuracy.
Communication Services: We facilitate contact between Employers and Job Seekers through our platform, which may include using masked telephone numbers or relay services.
Feed Recommendations: We use your interactions (what you like, comment on, and who you follow) to tailor your news feed, showing you the most relevant industry discussions, safety alerts, and trade news.
Connection Suggestions: We use your profile data, location, and existing network to suggest other professionals, contractors, or groups you may want to connect with.
Industry Insights: We may use aggregated, anonymized social data to generate industry insights (e.g., "Top emerging skills in construction" or "Most discussed safety protocols this week").

Marketing and Advertising

Promotions: We use your activity data to improve our ad targeting and measurement, ensuring you see ads relevant to your interests.
Communication: We may send you promotional emails or text messages regarding new opportunities, subject to your opt-out preferences.

Safety and Security

Fraud Prevention: We use device and activity data to detect and resolve fraud, security concerns, or spam.
Legal Compliance: We process data to comply with legal obligations, such as financial reporting and responding to subpoenas.

4. How We Share Your Information

We share your Personal Data only as described below. We do not sell your Personal Data in the traditional sense.

1
With Customers (Employers)
When you apply for a job or set your profile to "Employers can find you," we share your resume, profile (including AI-enhanced photos and self-intro videos), and application data with Employers.
2
With Service Providers
We share data with authorized vendors who perform services on our behalf, including payment processing, web hosting (e.g., AWS, GCP), customer support, analytics, and AI processing providers (e.g., for profile boosting and image reshaping).
3
Corporate Transactions
If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4
Legal Reasons
We may disclose information if we believe it is necessary to comply with a valid legal process, enforce our Terms of Service, or protect the safety of our users and the public.
5
Mobile Phone Data Restriction
We will not share your mobile phone information, including text messaging opt-in data, with third parties or affiliates for their marketing or promotional purposes.

5. Your Rights and Choices

You have control over your data. Depending on your location, you may exercise the following rights:

General User Rights

•Access and Correction: You can view and edit your account information directly through the Service.
•Account Deactivation: You may deactivate your account by contacting support, which will restrict access to the Service.
•Opt-Out of Marketing: You may unsubscribe from promotional emails via the link provided in the email or by replying "STOP" to SMS messages.
•Location Settings: You may turn off location services on your mobile device at any time to prevent us from collecting GPS data.
•Visibility Settings: You can choose whether your profile, posts, and connection list are visible to the public, all JobBlueLink members, or only your direct connections.
•Group Privacy: You can choose to join public groups or private/invite-only trade communities.
•Blocking and Muting: You can block or mute other members at any time to prevent them from contacting you or seeing your updates.
•Content Deletion: You can edit or delete your posts, comments, and messages at any time. However, please note that if others have copied or shared your content before you deleted it, those copies may remain visible.

United States Privacy Rights (CCPA/CPRA and State Laws)

Residents of states including California, Colorado, Connecticut, Texas, Virginia, and others have specific rights:

• Right to Know: You may request details about the categories of Personal Data we collect, sources, business purposes, and specific pieces of data.
• Right to Delete: You may request that we delete your Personal Data, subject to exceptions (e.g., legal obligations, transaction completion).
• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" of your data or the "sharing" of data for cross-context behavioral advertising.
• Right to Limit Sensitive Data: You may limit the use of sensitive personal information (such as precise geolocation) to only what is necessary for the Service.
• Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise these rights, please submit a request via our Data Request Form or contact our Legal Department. We will verify your identity before processing the request.

6. Cookies and Tracking Technologies Policy

What Are Cookies?

Cookies are text-only pieces of information transferred to your device's hard drive. They allow the Site to remember important information, such as your login status or preferences.

Categories of Cookes We Use

Category	Purpose
Strictly Necessary	Essential for the Site to function and for security and fraud prevention. You cannot turn these off. Used to determine whether you've signed in to the services and to keep you signed in during visits as you access different pages.
Performance & Analytics	Used to analyze user activity (e.g., pages visited, search patterns) to improve functionality and user experience.
Functional	Allow us to remember your preferences (e.g., language, recent searches) to make the Site more convenient.
Targeting & Advertising	Used by us and third-party partners to display relevant ads to you on other sites and measure ad performance.

Targeting Cookies

•We may work with third parties (including our affiliates) to provide you with personalized and non-personalized advertising (collectively "ad partners").
•We may use cookies (both on and off our services), which may include data from our ad partners, to help deliver ads to you.
•We work with third parties, such as Google Analytics, to enable analytics services that use the cookies set on your device to measure the performance of advertising and track traffic to our services generally. We may have also implemented Google Analytics Demographics and Interest Reporting, which categorizes cookie data so that we and our ad partners can better deliver ads that are relevant and useful to you on our services and various websites across the internet. In addition, a cookie on some of our affiliates, partners, or employer clients' sites may provide us and/or our affiliates with aggregate data about the number of applications submitted to those sites by users of our services.

Your Choices

7. Children's Privacy

8. Security

9. Changes to This Privacy Policy

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

JobBlueLink Legal Department

65 Challenger Road, Suite 430

Ridgefield Park, NJ 07660, U.S.A.

privacy@jobbluelink.com jobbluelink.com/help

Last Updated: April 1, 2026